Jobs, fresher vacancy - Experience Support Specialist • Cardiff County

Company: Destinytravel

Cardiff County

As an Experience Support Specialist, your role is to ensure travelers feel confident and cared for throughout their journey. You will assist with vacation plans, provide recommendations, coordinate updates, and offer guidance so every traveler has a seamless experience from start to finish. At Destiny&Co, we believe that thoughtful service can transform a trip into a lasting memory. Key Responsibilities • Communicate with clients through email, calls, and messaging. • Support itinerary modifications, cancellations, and requests. • Share accurate information about destinations and documentation. • Review travel details and follow up to ensure satisfaction. • Address concerns with patience and friendly communication. Benefits • Remote work, with a flexible schedule. • Access to exclusive travel perks and training programs. • Supportive team culture. • Professional growth in the travel industry. What We’re Looking For • Strong communication skills. • Customer service experience valued. • Organized and detail-oriented. • Eager to learn systems and tools. • Passion for travel and helping people.