Jobs, fresher vacancy - Account Manager – Africa Tech Festival (Events Sales) • UK

Company: Informa Festivals

UK

Job DescriptionThis role is based in our Howick Place office.Key ResponsibilitiesManage a portfolio of customers, leading all commercial conversations, negotiations and contracts.Act as the main point of contact for assigned accounts, ensuring high-quality service and delivery.Build strong, long-term customer relationships and drive retention, upsell and cross-sell opportunities.Achieve revenue targets through inbound enquiries and proactive outreach.Position Informa Festivals events to address customer needs and market challenges.Provide accurate forecasting, pipeline visibility and performance reporting.Coordinate internal teams to deliver consistent service across all customer touchpoints.Maintain up-to-date account plans, interactions and records in Salesforce.Build a social selling presence and share market insights internally.Stay informed on product updates, competitor activity and market trends.Contribute to wider business projects and attend relevant industry events.Take ownership of personal development through the Informa excellence framework.