Jobs, fresher vacancy - Lead Product Designer - Onboarding and Activation • UK

Company: Experian

UK

Job DescriptionWe're looking for an experienced Lead Product Designer to play an important role in how millions of consumers get started with Experian, stay engaged, and unlock value from our products.Reporting to the Head of Product Design, you will spend around 40% of your time leading, mentoring, and growing a team of 3/4 designers, and the rest contributing hands on design work at a high level.You will sit on the Product Design Leadership Team, and you will lead design across two product teams (domains) in the onboarding and activation space. This work is critical to how users experience Experian for the very first time. This is a hybrid role, 2 days per week based in our London Office. What you will doShape strategy: Partner with Heads of Product and senior stakeholders to define the UX vision and roadmap for onboarding, activation, and our membership domainLead and grow designers with regular 1:1s, feedback, and career development. You will help them do their best work while building a healthy collaborative team cultureBe hands-on where it matters and contribute to important design projects yourself from discovery to delivery while empowering your team to shineYou will promote growth design: Use data, experimentation, and user insight to improve activation, retention, and engagementRaise the quality bar: Run critiques, workshops, and design rituals that bring teams together and push the craft forwardCommunicate design decisions through clear storytelling, influencing senior leaders, engineers, and product managers alikeChampion user-centred outcomes while balancing business and technical constraints. Tools and ways of workingDesign and collaboration: Figma, Lucid, Confluence, Teams, or Jira (plus the usual post its and sharpies)Research: Our dedicated user researchers conduct studies, and we expect our designers to run them too. We use Usertesting for remote research and are moving to Qualtrics for quant and NPS