Jobs, fresher vacancy - Contracts Manager • Carterton

Company: Adler & Allan

Carterton

Job DescriptionContracts Manager Brize Norton Permanent, full-time Competitive salary plus benefits The Contracts Manager will be the primary Point of Contact and oversee all customer contract compliance for specified Customers contracted to the Brize Norton depot and associated depots within the Adler and Allan Group. This position will also involve overall responsibility for customer portals and attendance of regular meetings with the customers, producing reports and presentations as required. The Contracts Manager will also work closely with the sales team to support in relation to new customer bids and the subsequent integration of contracts into Operations. More about the role:Day to day management of the Services being provided and primary PoC for the customers.Internal representation of the customersProvide contract leadershipEnsure all planned preventative maintenance is as per customer requirements.Ensure any reactive / remedial works are completed to a satisfactory standard and timeframe.Responsibility for the correct completion of the customers portal.Manager performance against the Service Level Agreements.Provide reports and presentations to the customers.Feedback to customers on problem site, including suggested works to alleviate future issues.Support the Operations team and finance department with any customer queries.Consider and review change order initiated by the customers.Attend regular meetings with the customers.Resolve any issues arising from the services undertaken.Ensure that Adler and Allan and any approved sub-contractors adhere to the customer policies, procedures and relevant requirements.