Medical Administrator/ReceptionistLondon - Harley Street (primary), with travel to other sites (Hatton Garden & Barbican)£28,000 - £30,000
We are seeking a professional and talented Medical Reception/Administrators to join our client's team and play a crucial role in ensuring the smooth operation of their clinic. Private healthcare experience is essential for this position.
The primary site is located on Harley Street, though travel to other clinic locations (Hatton Garden and Barbican) is required based on rota needs.
Key Responsibilities:
Expertly manage doctors' diaries, appointments, and patient requests
Handle all clinic correspondence, emails, and telephone communication
Oversee the efficient functioning of the clinic
Order office and medical supplies, vaccines, and equipment
Conduct brief consultations, prioritise appointments, address queries
Chase clinical letters and test results from laboratories, external doctors, and hospitals
Assist doctors and patients in urgent situations
Book appointments with external specialists
Maintain accurate and up-to-date patient records
Welcome and register new and upcoming patients
Ensure doctors' rooms and common areas are maintained in excellent condition
Qualifications and Skills:
Proven experience as a receptionist/administrator in a private healthcare setting (essential)
Excellent communication and interpersonal skills
Strong organisational and multitasking abilities
Proficiency in handling confidential information with discretion
Ability to work well under pressure and prioritise tasks
Familiarity with medical terminology and procedures is an advantage
Practice Hours: Open 8:30am - 5:30pm, Monday to Friday, across three locations. You may be scheduled at different sites on different days.
Interview Process: The interview will consist of a telephone interview (to assess communication skills) and a face-to-face meeting.
This post is subject to the Rehabilitation of Offenders Act 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
BSR Health are a Specialist Healthcare Agency. If you are interested in working with us, or have any other questions about this role, please don't hesitate to get in touch.
Updated: 24 December 2025
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