Jobs, fresher vacancy - Guest Service Manager • Windsor & Maidenhead

Company: Platinum Recruitment Consultancy

Windsor & Maidenhead

Guest Service Manager - £34,000 + service charge - Ascot Join a prestigious 5-star hotel where exceptional service and guest experience are at the heart of everything you do. As a Guest Service Manager in Ascot, you'll lead the Front of House operation, ensuring every guest enjoys a seamless and memorable stay. This is a fantastic opportunity for an experienced duty manager or hospitality professional ready to take the next step in a luxury environment. Why apply? You'll enjoy a range of benefits designed to reward and support you, including: Complimentary stays at sister hotels Free meals on duty 50% off food and beverage Laundry service provided Free parking on site Refer a friend scheme Learning and development opportunities Regular social events to celebrate success Key Responsibilities You'll take the lead in delivering a world-class guest journey: Oversee the Front of House operation, ensuring smooth daily and nightly running Anticipate guest needs and provide intuitive, seamless service Act as an ambassador for the hotel, proactively engaging with guests throughout their stay Communicate effectively across departments to enhance the guest experience through personalisation and attention to detail What we're looking for We're seeking a hands-on and passionate hospitality professional who can inspire confidence and deliver exceptional service: Previous experience as a duty manager or similar within a luxury 5 star hotel environment Strong leadership and communication skills A guest-focused approach with excellent attention to detail Confidence in managing a high-end Front of House operation A car driver is essential If you're ready to take the next step as a Guest Service Manager in Ascot, we'd love to hear from you. Apply now to join this renowned 5-star hotel team. Job Number │ 933117 / INDFOH Location │ Ascot Role │ Guest Service Manager Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.