Jobs, fresher vacancy - Trainee IT Support Analyst • UK

Company: nxstepsrecruitment

UK

Trainee IT Support AnalystLocation: UK (Office-based / Hybrid / Remote – subject to placement)Job Type: Trainee / Entry-LevelSalary: Competitive (dependent on role and placement)Job OverviewWe are recruiting for a Trainee IT Support Analyst to join a professional IT support environment. This role is ideal for individuals looking to start a career in IT, gain hands-on experience, and develop practical technical skills in a real workplace.No prior commercial experience is required — training and support will be provided.Key ResponsibilitiesProvide first-line IT support to end usersRespond to support requests via phone, email, or ticketing systemsDiagnose and resolve basic hardware and software issuesAssist with user account setup and system accessEscalate complex issues to senior IT staff when requiredMaintain accurate records and follow IT support proceduresRequirementsStrong interest in IT and technologyBasic knowledge of computers, Windows, or Microsoft 365Good communication and customer service skillsWillingness to learn and follow processesReliable, professional, and motivatedWhat’s on OfferHands-on IT support experienceExposure to real-world IT systems and environmentsOngoing training and professional supportOpportunity to progress into permanent or paid IT rolesIdeal forCareer changersGraduates or school leaversIndividuals seeking entry-level IT experience