Job DescriptionJoin the outstanding team at Gilpin Hotel & Lake House, a five-star retreat in the heart of the Lake District. Proudly recognised with Two Michelin Keys, Gilpin offers an exceptional standard of hospitality, blending heartfelt service with refined elegance. We’re looking for a passionate and professional Front Office Agent to be the face of our guest experience - delivering seamless bookings, arrivals, genuine warmth, and memorable moments from check-in to farewell. Your Role as Front Office Agent:Greets guests with warmth, efficiency, and genuine care.Manages check-ins, check-outs, and reservations with precision.Coordinates guest requests and concierge services with flairLiaises with housekeeping, spa, and restaurant teams to ensure smooth operations.Upholds Gilpin’s standards of luxury, discretion, and personalised service.Contributes to a culture of excellence, learning, and genuine care.Promotes the highest standards of etiquette, presentation, and professionalism.
Updated: 21 December 2025
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Jobs in England , Cumbria - fresher vacancies on Kit-Jobs.Ru
Jobs in the cities of England - fresher vacancies (869925) на Kit-Jobs.Ru: Front Office Agent • Gilpin Hotel & Lake House, Cumbria, Windermere. Here you can learn about the employer vacancy for free online.
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