Jobs, fresher vacancy - IT Support Engineer • Cambridgeshire

Company: Cellular Origins

Cambridgeshire

Job DescriptionAbout the roleThis is a hands-on role where you’ll support, improve and secure the IT environment across our Melbourn campus. You’ll work across 1st, 2nd and 3rd line support, lead technical improvements, liaise with team members on trickier issues.This role will provide opportunities to strengthen and expand the skills you possess in areas such as; device management and cybersecurity, while shaping how we use Microsoft 365, Azure, Intune and modern endpoint tools as we grow.What you’ll doYou’ll be part of a small, collaborative IT team, supporting colleagues on site and remotely. Day to day, you’ll help make sure systems are reliable, secure and simple to use.You will:• Provide 1st, 2nd and 3rd line support to internal users, troubleshooting issues and keeping people productive.• Help to develop our Microsoft 365 environment, as we grow.• Administer Microsoft Azure services so they are available, performant and aligned with business needs.• Lead device lifecycle management using Microsoft Intune and Autopilot, from deployment and configuration through to ongoing support.• Carry out routine Windows Server maintenance, including patching, monitoring and performance tuning. • Maintain Active Directory and group policies to keep identities, access and permissions in good shape.• Manage and monitor Veeam backups, helping to protect critical data and support rapid recovery when needed.• Support hybrid telephony systems such as 8x8 and Microsoft Teams, keeping communication smooth across the organisation.• Maintain and secure corporate mobile devices with modern MDM tools.• Contribute to infrastructure and security improvements, including networking, device management and endpoint security projects.You’ll also play a key role in technical projects, acting as a trusted escalation point and helping to shape how IT evolves as Cellular Origins scales