Jobs, fresher vacancy - Operations Manager - Facilities & Security • St. Helens

Company: Cameron Clarke Associates

St. Helens

Operations Manager - Facilities & Security | St Helens (covering North West, North East & Scotland) | Working hours: Full time, 40 hours per week, dependent on operational requirements (TOIL provided where applicable) | From £35,000 per year (salary reviewed based on experience)Are you an experienced Operations Manager with a background in security and/or cleaning services, looking to step into a role where you can lead teams, support multiple sites, and play a key part in a growing organisation?Our client, a rapidly expanding provider of cleaning, security and support services, delivering high-quality solutions to high-profile, market-leading customers. With significant investment in people and technology, they offer a fast-paced, collaborative and customer-focused environment where excellence is the standard.What will your role look like?You will oversee a portfolio of sites across the North West, North East and Scotland, ensuring high operational standards, strong client relationships, and the consistent delivery of both security and cleaning services. This is a fast-paced role, ideal for someone who thrives under pressure and enjoys driving performance.Your responsibilities will include: Managing Security Officers and Cleaning Operatives across multiple sitesConducting client SLA meetings and monthly reviewsCompleting site visits, audits, inspections and welfare checksUsing Timegate for staff rostering and the Coordinate system for reports and staff reviewsTravelling regularly to sites while working from home for administrative tasksPreparing and issuing Assignment Instructions and ensuring H&S complianceDelivering on-site training, coaching and performance assessmentsRecruiting staff in line with company policyHandling misconduct, investigations and disciplinary proceduresSupporting incident investigations and completing reportsEnsuring quality assurance standards are met and exceededPromoting the brand and supporting business growth initiativesKeeping up to date with industry legislation and completing regular training Are you the right person for the job?You’ll be a confident, organised and people-focused manager with strong operational experience and the ability to lead diverse teams effectively. You should have: Proven experience in an operations management role within a relevant industryA valid frontline SIA LicenceCCTV licence is a bonusFull UK Driving LicenceMust be able to attend St Helens once a weekExperience within the cleaning industry, with knowledge of cleaning products and machineryIdeally, BICS training (preferred but not essential)Flexibility to work across multiple locations and varying schedulesStrong leadership and communication skillsAbility to analyse performance and manage KPIsExcellent organisation and attention to detailA strategic mindset with strong problem-solving abilityEligibility to work in the UK and ability to provide 5 years’ employment history for BS7858 screening What’s in it for you? From £35,000 per year (salary reviewed based on experience)Company car and fuel card or car allowanceCompany laptop and mobile phoneFree on-site parkingSupportive and growing business with opportunities for developmentWellbeing programme (Health Assured)20 days holiday + Bank Holidays (after 5 years, gain one extra day)Inclusive working environment — the client is an equal opportunities employer What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!Your data will be handled in line with GDPR