Jobs, fresher vacancy - Account Executive • Cheshire

Company: Radius Limited

Cheshire

Job DescriptionWe are seeking a dedicated Fuel and Charge Advisor to join our team in Crewe, United Kingdom. In this role, you will be the go-to expert for customers seeking guidance on fuel options and charging solutions for their vehicles. Your expertise will help drivers make informed decisions about their energy choices and optimize their vehicle performance.Provide expert advice to customers on fuel types, charging options, and energy efficiency for various vehicle modelsAssist customers in troubleshooting issues related to fuel consumption and charging systemsAnalyze customer data to recommend personalized fuel and charging strategiesStay up-to-date with the latest developments in automotive fuel technology and electric vehicle charging infrastructureCollaborate with the technical team to develop and improve fuel and charging advisory servicesMaintain accurate records of customer interactions and solutions providedConduct research on emerging trends in the automotive energy sector to enhance service offeringsParticipate in customer education initiatives to promote understanding of fuel and charging optionsQualificationsHigh school diploma required; Bachelor's degree in a related field preferredMinimum of 2 years' experience in customer service or technical support, preferably in the automotive or energy sectorStrong knowledge of fuel types, charging systems, and their applications in various vehiclesExcellent communication skills with the ability to explain technical concepts to non-technical audiencesProficiency in customer service software and data analysis toolsDemonstrated problem-solving abilities and attention to detailBasic understanding of automotive technology and electric vehicle charging infrastructureFamiliarity with energy efficiency concepts and their application to vehicle performanceRelevant certifications in automotive or energy systems are a plusAbility to work effectively in a fast-paced, customer-focused environmentStrong analytical skills to interpret data and provide personalized recommendations