Jobs, fresher vacancy - Dual Fuel Revenue Protection Officer • Surrey

Company: Recenergy

Surrey

Dual Fuel Revenue Protection Officer Salary: £47,000 Basic SalaryNo On-call and No Weekends Coverage Areas: PL, TQ, EX, BN, TN, RH, CR, SE, SW, WContract: Permanent About the Role As a Revenue Protection Officer, you will play a vital role in investigating, detecting, and preventing gas and electricity theft across both residential and commercial properties. You'll ensure all installations are left safe, gather evidence, and work closely with energy suppliers to determine the appropriate course of action. You will also support debt recovery activities, which may include metering tasks such as SMART meter installations, de-energising, or disconnecting supply where required. Key Responsibilities Investigate and prevent gas and electricity theft Ensure all sites and installations are left safe and compliant Collect evidence and complete detailed reports Carry out metering, disconnection, and reconnection activities Manage challenging or confrontational customer situations professionally What We're Looking For Must have CCN1, MET1 Single fuel EUSR registered Full UK driving licence (maximum 6 points) Strong customer service and communication skills Calm, professional approach in difficult situations Previous revenue protection or conflict management experience is desirable but not essential Positive, proactive, and solution-focused attitude RECenergy has single-fuel and dual-fuel metering positions available across the country, so if this position is not right for you, get in touch and we will still be able to help you elsewhere. RECenergy are experts in Smart metering, single and dual fuel metering, solar installations, EV installations and mid to senior management roles.