Jobs, fresher vacancy - Assistant Restaurant Manager • UK

Company: BaxterStorey UK

UK

Job DescriptionWorking closely with the the Restaurant Manager and Head of Retail to oversee operations, supervising staff, ensuring excellent customer service and being a brand ambassador for the department. This person will deputise in their absence, assisting with rotas and holiday planning.Able to assist with effectively motivating and lead a team of 22 - leading by example, and ensuring they are adequately trained as necessaryBe visible at service times and control / manage customer flow, overseeing and coordinating the operation.Have a keen interest in food and beverage, and have the drive to innovate and upsell our current F&B offeringManages day-to-day operations of the Restaurant, so that customer expectations of quality and standards are met daily, including ensuring all tills and menus/digital screens are up to date and correctEnsure all staff are briefed and in place for service, monitoring their customer service along with standards required, and handle customer complaints with Restaurant Manager and resolve issues, respond in a timely manner in accordance with company KPIsOversee the day-to-day operations of 2 of our coffee bars, and be able to support our Head Barista where necessaryAssist in producing weekly, monthly and quarterly reports on service analysis and marketing effectiveness as requiredSupport with ensuring all legal compliance with regards to health and safety, in particular, liaising with our Retail Chef's to ensure all of our allergen documentation is correct for serviceAssist towards achieving financial targets such as monitoring waste with regard to our environmental impact and portion control and assist in monitoring stock inventory.Ensure due diligence records are completed accurately and on time and filed for future reference, all accidents are reported, all legal training is completed and monitor allergen policy.