Jobs, fresher vacancy - Account Executive • Sheffield

Company: Remarkable Jobs

Sheffield

Account Executive Location: Sheffield (Hybrid working available) Salary: £28,000 Hours: Full-time, Monday to Friday, 9:00am – 5:00pm Work Location: Hybrid – office based in Sheffield with flexibility to work from home Permanent / Full-timeRemarkable Jobs are hiring on behalf of a fast-growing, customer-focused organisation seeking a motivated and ambitious Account Executive to join their expanding team.This Account Executive role plays a key part in delivering outstanding service to clients and customers. You will act as the main link between customers and internal teams, using strong organisational and communication skills to manage accounts, resolve queries, and support long-term client relationships. Account Executive Role: As an Account Executive, you will work closely with internal departments to support day-to-day account activity, ensuring service levels are met and clients receive a consistently high standard of support. This is a varied, fast-paced role suited to someone proactive, organised, and client-focused. Account Executive Key Responsibilities: Customer & Account Support Manage day-to-day customer enquiries and administrative tasks in line with SLAs Handle cancellations, exemptions, permits, enquiries, and general account administration Maintain accurate, up-to-date client records and documentation Account & Relationship Management Support Account Managers and Key Account Managers in maintaining and developing client relationships Act as a point of contact for internal and external stakeholders to ensure smooth communication Provide cover and account support during colleague absence Operational Excellence Manage competing priorities and deadlines in a fast-paced environment Escalate issues appropriately and follow through to resolution Contribute ideas to improve customer experience, processes, and service delivery Reporting & Accountability Deliver work with accuracy, professionalism, and reliability Support reporting on account performance, service delivery, and client satisfaction Uphold high standards of compliance and operational excellence What They Are Looking For: Essential: Previous experience in an Account Executive, Customer Service, or Client Support role Strong administrative and organisational skills with excellent attention to detail Confident communicator with strong written and verbal skills Proactive, professional, and solutions-focused attitude Good working knowledge of Microsoft Office and digital systems Desirable: Understanding of sales or account management principles Experience working in a fast-paced, service-led environment Account Executive Key Attributes: Highly organised and methodical Positive, can-do mindset Strong time management and problem-solving skills Team player with a customer-first approach Resilient and adaptable Benefits: 25 days holiday plus Bank Holidays (increasing with service) Pension scheme Corporate eyecare Regular incentives and social events Pool car available for business use (full UK driving licence required)