Jobs in London - Targeted Youth Advisor • London

Company: Novax Recruitment Ltd

London

Housing Advice & Assessment Officer London Borough of Sutton Full Time Contract The London Borough of Sutton is recruiting Housing Advice & Assessment Officers to join its Housing Advice, Information and Assessment Service. This role offers the opportunity to apply professional judgement within established frameworks to deliver effective, person-centred housing advice and homelessness prevention services. The Role You will provide proactive, holistic housing advice and support, helping residents prevent or relieve homelessness and sustain independent living. Working with a varied caseload, you will assess housing need, make legally sound decisions, and develop solution-focused support plans. Key Responsibilities Deliver housing advice, homelessness prevention and casework within service standards Advise on housing options, security of tenure, possession proceedings, welfare and housing benefits, and debt Assess eligibility for accommodation and issue compliant decision letters Develop and review personalised, solution-focused action plans Work collaboratively with internal teams and external partners Identify and manage risk, escalating complex cases when required Maintain accurate case records and contribute to service improvement About You Strong working knowledge of Parts VI and VII of the Housing Act 1996 (as amended) Experience providing advice and support in complex environments Able to interpret and explain legislation clearly and make consistent decisions Customer-focused, empathetic and outcome-driven Strong written, verbal and organisational skills