Jobs in London - CRM Specialist • Central London

Company: Larbey Evans Ltd

Central London

CRM Specialist An exciting opportunity has arisen at one of our elite US law firm clients for a tech-savvy CRM Specialist with a strong working knowledge of Salesforce to join the firm’s Marketing & Business Development team in London. This role offers a unique opportunity to shape the firm’s recent Salesforce transformation, where you’ll be the go-to CRM expert for the firm’s international offices across Asia, Europe and the Middle East. Generous SalaryExceptional employee benefits and in-office perks such us free meals09:30-17:30 working hoursHybrid working (4 days office / 1 day remote)City of London The CRM Specialist Role Our client is looking for a proactive communicator and critical thinker with excellent organisational skills, attention to detail and sound judgment. You’ll collaborate closely with global Marketing & BD colleagues, anticipate needs, manage projects independently and handle sensitive information with discretion. Duties include; Rollout, maintain and develop the new Salesforce CRM system to support the London business strategy in line with the wider firmSupport users on the day to day running of the CRM by telephone or in personResponsible for maintaining and executing the data cleansing/maintenance strategyUpdate new company/person information using a variety of resources to enhance profilesProvide regular reports from the CRM system for senior management and for department heads across the firmContribute to and support the wider marketing team with events management and related marketing activitiesProvide support to the Client update team with sending out mailings and creating distribution listsManage relationships with the firms external suppliersProvide training to users when required to ensure business practices are followedProvide regular to ad hoc support to senior management on various projects CRM Specialist Requirements Degree educated, Salesforce accreditation strongly preferred.Several years' experience in a CRM data focused Marketing position in a legal or professional environment, using Salesforce (essential)Strong understanding of enterprise data structures will be essential for this role.Excellent IT skills and experienced in Excel, using databases and ability to adapt to new technology and processesStrong organisation and creative skills and a positive and flexible approach For further information, contact Neil Hagan today!