Jobs, fresher vacancy - Tenancy Services Officer • Reading

Company: James Andrews Recruitment Solutions Ltd

Reading

We are currently working in partnership with a Housing Association based in Essex, who are looking to appoint a Housing Officer on a 3-month temporary to permanent contract.The ideal candidate will have previous experience in a Housing Officer role and a full UK Driver’s License with access to a vehicle.Duties will include (but are not limited to): Delivering face-to-face tenancy management and support customers throughout their tenancy lifecycle of a patch of roughly 800 propertiesConducting property inspections, tenancy audits, and estate visits to ensure standards are met and address issuesManaging tenancy changes and enforcement, including legal action for breaches and dealing with complex enquiriesPromote community engagement and safety, resolving nuisance behaviour and building strong local relationshipsCollaborating with internal teams and external partners to deliver excellent customer service and tenancy sustainmentMaintaining accurate records and stay informed on relevant legislation, policies, and procedures Experience required: Tenancy and neighbourhood managementDelivering a front-line service in a related field Skills, knowledge and expertise required: Customer focussedGood communication Working hours: Monday – Friday09:00 – 17:00 Please note that you require recent experience to apply for this role.James Andrews is acting as an employment agency and business in relation to this role.Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.