Jobs, fresher vacancy - Trainee Commercial Manager • UK

Company: Kerr's Tyres

UK

Due to continued expansion, we are now recruiting for a Trainee Commercial Manager for our Antrim & Belfast centres. Full, comprehensive training provided.Job Type: Full time, permanent. In-person.Benefits: Company events, Company pension, Employee discount, Employee mentoring programme, Free, on-site parking, Store discount, Bonus schemeEssential Criteria:Knowledge of tyre fitting, balancing, alignment, and basic vehicle maintenanceStrong leadership and organisational skillsOutstanding customer service skillsFull licenceDesirable Criteria:Comprehensive understanding of tyre types, fitting procedures, wheel alignment, balancing, and puncture repairs.Prior experience in tyre or auto service centreExperienceProficient in IT systems supporting operational and management activities, with strong adaptability to new technologiesDescription:Duties Include:Daily running of the Centre including development, growth, compliance, breakdowns, deliveries, customer service and achievement of KPIsEstablish and define strategic objectives by gathering pertinent business, financial, service and operations information; identifying and evaluating outcomes and best practiceMaximise revenue and accomplish financial objectives through effective cost control; scheduling expenditures and corrective actionsCommit to high customer care standards; maintain quality assured customer service standards and satisfaction, analyse and resolve customer service issues, identify trends and recommend system improvements to exceed customer serviceManage the performance and development of the Centre team through organising workload, delegating tasks, inspections, professional development, mentoring, coaching and trainingContribute to Centre team effort, assisting staff by performing the tasks with them, testing, checking, replacing and repairing tyres and automotive parts; balancing and re-aligning wheels to accomplish resultsEnsure the personal growth and results of Centre team through effective communication of job expectations, planning, monitoring and appraising job resultsMaintain and check stock and the operation of equipment and vehicles, identify, evaluate and organise repairs of worn and faulty components, source new innovations, methods and techniques to add value to the CentreMaintain the cleanliness of the Centre, workshop, reception and Company vehicles; ensure all staff have a high standard of appearance and uniformDevelop technical knowledge by attending training, reviewing relevant publications and establishing personal networksLiaise with the other Centre Managers and ensure sound communication to drive Company objectivesNurture communication within the Centre team through frequent team meetings, with agreed agendas and toolbox talks and formal monthly meetingsUnderstand and adhere to Company policies and procedures to ensure a safe, secure and legal work environmentAdhere to all rules and regulations including Health and Safety obligations, requirements and the reporting of accidentsUndertake any other reasonable duties as shall from time to time be required by the Company within the competency of the role and post holderWe are an Equal Opportunities Employer. We aim to provide equality of opportunity to all persons regardless of their religious belief; political opinion; sex; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.We monitor the community background and sex of our job applicants and employees in order to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. After submitting your application, please to contact to complete a monitoring form.You are not obliged to answer these questions and you will not suffer any penalty if you choose not to do so.Benefits:Company Events Pension Bonus Employee Discount Employee Mentoring Scheme