Jobs in London - Technical Account Manager • Central London

Company: Corecom Consulting

Central London

Technical Account Manager, SaaS Product£40,000 to £60,000 depending on experience plus structured performance based bonus Hybrid, London with one day a week in the officeA growing tech business is looking for a technically confident and commercially driven Technical Account Manager to help scale a high potential digital product. This is an opportunity to join a company that is expanding its footprint in the automotive services market, supporting customers to adopt and optimise an online booking solution that is already gaining strong traction.You will be working with an established pipeline of warm customers. There is no cold calling. Your focus is on guiding customers through onboarding, supporting implementation, and driving increased usage through consultative conversations and targeted follow ups. You will also play a key role in shaping feedback that influences product development.The OpportunityThis is a brand new role created to unlock further commercial value from an existing customer base. You will be the first hire into this growing function, with the chance to directly shape processes, improve customer journeys, and support wider commercial growth. The role suits someone who enjoys ownership, problem solving, and working closely with product and technical teams.What You Will Be DoingManaging relationships with warm customers and guiding them through product onboardingDemonstrating product features and supporting customers through implementationsClosing upgrades and driving increased adoption through consultative sellingHandling light technical tasks such as inserting snippets, updating colours, and reviewing basic configurationAnalysing customer performance data to identify opportunities for growthWorking closely with product and engineering teams to relay customer insightHelping to build scalable processes for future commercial hiresWhat You Will Need2 to 5 years of experience in a Technical Account Manager, Customer Success or SaaS sales roleConfidence in closing deals and driving adoption, not just managing accountsStrong communication skills and the ability to explain simple technical tasks clearlyA data led approach with the ability to identify trends and translate them into actionA self starter mindset with comfort working in a scaling or fast paced environmentWhat’s On Offer£40,000 to £60,000 base salary depending on experienceStructured performance based bonus with clear progression and scalingHybrid working with one day a week in a London officeAutonomy, ownership and the chance to shape a new commercial functionClear progression opportunities as the team grows