Jobs, fresher vacancy - Tourism Advisor with Admin Duties – Ballymena • Northern Ireland

Company: Hays

Northern Ireland

Tourism Advisor with Admin Duties, Ballymena, £14.13 per hour, Temporary ongoing Your new company A public sector organisation is recruiting for a Tourism Advisor with Admin Duties based in Ballymena.Your new role As a Tourism Advisor with Administrative and Box Office responsibilities, you will be a key front-line representative, providing an exceptional welcome to visitors while supporting the day-to-day operation of a vibrant visitor information centre.This is a temporary position (initially three months, subject to review) working 30 hours per week on a rota basis, including evenings, weekends and public holidays when required.Your role will be varied and hands-on, combining customer service, administration and retail/box office duties. You will:Deliver a warm, professional and informative customer experience at all timesHandle visitor enquiries in person, by phone, email and digital channelsPromote local attractions, events, accommodation and transport optionsOperate booking and ticketing systems for events and attractionsProcess cash and card transactions, reconcile daily income and maintain accurate recordsSupport retail operations including stock control, merchandising and pricingUndertake general administrative tasks such as booking management, data entry and report preparationAssist with tourism events, promotions and publicationsWork collaboratively with internal teams and external tourism partnersAct as a keyholder and follow opening and closing proceduresWhat you'll need to succeed To be successful in this role, you will need:A strong background in customer-facing work, ideally within tourism, hospitality, leisure or a similar environmentExperience handling cash transactions and basic financial reconciliationProven administrative experience, with good attention to detailConfidence using computerised systems and Microsoft Office (Word, Excel and Outlook)A good general knowledge of the local area and a genuine interest in tourism and cultureThe ability to work flexibly, including unsociable hours on a rota basisStrong communication skills and a positive, professional approach to customer serviceYou may qualify through either formal education (GCSE level or equivalent) combined with relevant experience, or through more extensive hands-on experience in a similar customer-focused role.What you'll get in return Based in Ballymena£14.13 per hourTemporary ongoingWorking on a rota basis (including evenings, weekends and public holidays when required)What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4763745