Jobs, fresher vacancy - Care Coordinator • Northern Ireland

Company: AI HOMECARE GROUP

Northern Ireland

Care CoordinatorLocation: Belfast (2 positions available)Hours: Core Hours Monday to Friday, 9:30am to 5:00pmOn-Call Rota 5:00pm to 11:00pm and 6:30am to 9:30am (with enhanced pay)Salary: Excellent hourly rate + mileageReferral Scheme: £150 refer-a-friend bonusPlease Note: Full UK driving licence and access to a personal vehicle is essential for this role.We do not provide workplace sponsorship for this position.AI Homecare Group is looking for two highly organised and dedicated Care Coordinators to join our team in Belfast. This is a varied and rewarding role that plays a vital part in supporting the delivery of high-quality homecare services across the region.If you are a Senior Care Worker or Senior Support Worker looking to take the next step in your career, then this opportunity would be suitable for you and we would love to hear from you.Key Responsibilities:Coordinate and plan homecare services to meet client needsArrange and issue weekly rotas for care staffLiaise with multidisciplinary teams to ensure smooth service deliverySet up and manage new client referrals and maintain accurate databasesMonitor staffing levels and provide cover planning where neededIdentify training needs and support staff developmentComplete service user care plans, risk assessments, and regular reviewsConduct staff supervisions and appraisalsProfessionally handle phone enquiries from clients, carers, and external bodiesProvide cover for runs when on-call, if no other staff are available to take the shiftParticipate in an on-call rota outside of core hours (with enhanced pay)Rota Management: Create and manage rotas for domiciliary carers, ensuring that shifts are covered and that care services are provided as scheduled. You will be part of the on-call rota system on a rota basis during evenings from 17.00p.m. to 10.30p.m. and 6.00a.m. until 9.30a.m. during the week: also, weekends/Bank holidays from 6.00a.m. until 22.30pm. any absence phoned in and on call unable to find cover then the required shift would be covered by the person on call.Coverage Assurance: Monitor and adjust rosters as needed to ensure all shifts are covered, including arranging cover for any unexpected absences or changes. You will ensure that all Care Worker holidays, sickness, unplanned absences from placement, and all emergency calls are documented.Client Scheduling: Schedule assessments and coordinate the onboarding of new clients, ensuring that their care needs are effectively planned and managedYou will need to understand the arrangements for ensuring all clients are safeguarded against the risk of abuse and respond appropriately to any allegations of abuse, or complaints regarding service delivery.You will ensure that any communication with external sources such as next of kin, GPs, nurses, physiotherapists, and any other professionals involved are prioritised if they impact on the care and wellbeing of the Client, keeping the Registered Manager updated as appropriate.Requirements:Previous experience in care coordination or administration (preferred)GCSEs including English and Maths (or equivalent)Full UK driving licence and access to a personal vehicle (essential)Strong IT skills, particularly with Microsoft Office and database systemsExcellent organisational, communication, and time management skillsAbility to remain calm and work effectively under pressureWhat We Offer:£150 referral bonusCompetitive hourly rate and mileage reimbursementStructured core working hours with enhanced pay for on-call dutiesCareer progression opportunitiesAnnual leave and bank holidaysCompany pension schemeOngoing training and supportIf youre passionate about making a difference and supporting quality care delivery, we would love to hear from you.Apply now to join a professional and compassionate team at AI Homecare Group.Benefits:referral bonus mileage reimbursement enhanced pay Paid Holidays training and support programmes Pension Fund career progression