Jobs, fresher vacancy - Terrorism Account Handler • UK

Company: Capio Recruitment Insurance

UK

Terrorism & Crisis Management Account HandlerLondon (Hybrid, 50/50 split)£40,000 – £60,000Benefits: Discretionary bonus, private medical, pension & life assurance, cycle to work scheme, employee assistance programme, structured onboarding & career developmentAbout the Company:A global insurance leader with a specialist team supporting Crisis Management and Terrorism risks. This firm’s UK Client Service Delivery function has evolved, focused solely on complex risk. You’ll join a trusted technical team embedded in a high-stakes environment, where speed, precision, and trust are essential.Role Summary:This UK-based role focuses entirely on specialist, high-touch broker support. You’ll be the technical right hand to brokers placing terrorism and crisis-related risks - working on accounts that require deep attention to detail and steady handling. It’s a niche, respected space where subject matter expertise is highly valued.Key Responsibilities:Provide technical processing support across terrorism and crisis management risks: Maintain documentation accuracyLiaise with brokers handling sensitive and often time-critical global placements: Be their go-to technical partnerManage complex queries post-placement: Troubleshoot and resolve independentlyCollaborate with offshore processing teams and internal stakeholders: Ensure smooth workflow across teamsContribute to continuous improvement in documentation and internal process: Raise the bar for deliveryParticipate in team meetings, training, and technical updates: Stay sharp, stay currentRequirements:Experience in broking support, client service delivery or technical processing within specialty insuranceExposure to terrorism, crisis management, or complex risk advantageousHigh attention to detail with strong organisational skillsCalm and confident under pressure with clear communicationComfortable managing complex cases independentlyProcess-focused and systems-literateIf this role isn’t quite right, it’s still worth speaking to one of our specialist team - we may be working on something that hasn’t hit the market yet.Related Job Titles: Crisis Management Technician, Terrorism Insurance Specialist, Senior Insurance Technician, Broker Support Analyst, Complex Risk Coordinator