Jobs in London - Key Account Manager • Central London

Company: trg.recruitment

Central London

Client Success & Expansion ManagerEnterprise AI Platform | LondonCompetitive salary + equity + performance incentivesAbout the CompanyOur client is a venture-backed enterprise AI platform experiencing rapid growth. Well-funded, fast-moving, and backed by top-tier investors, they're now building out their client success function to support their expansion.The RoleAs a Client Success & Expansion Manager, you'll own the post-sale relationship with enterprise clients, ensuring successful implementation, driving adoption, and identifying expansion opportunities.This is a high-impact role combining strategic account management, technical consultation, and commercial growth.Key Responsibilities:Own client relationships and drive satisfaction across a portfolio of enterprise accountsOversee implementation and delivery of solutions, coordinating across internal teamsDevelop and execute engagement strategies including tutorials, workshops, and strategic reviewsAct as primary point of contact for clients and internal stakeholdersIdentify expansion opportunities and drive revenue growth within existing accountsMonitor account health, track success metrics, and implement improvement initiativesAbout YouEssential:5+ years experience working with or within private equity firms, investment banks, or tier-1 consultanciesExceptional communication, organization, and interpersonal skillsAbility to work independently and make autonomous decisionsComfortable operating in fast-paced, high-growth environmentsWillingness to travel as neededTechnical aptitude or ability to quickly understand complex productsWhat's On OfferCompetitive salary with equity packagePerformance-based incentivesOpportunity to build and shape the client success functionWork with a high-caliber, global teamThe EnvironmentThis is a small, ambitious team operating at pace across global markets. The company is building something genuinely transformative and seeks individuals who thrive in dynamic, high-performance environments with significant autonomy and responsibility.If you're ready to make a significant impact at a fast-growing enterprise AI company, we'd like to hear from you.All applications will be treated in strict confidence.