Jobs in London - Casual Waiter/ess - London • UK

Company: Hotel Indigo London K West Shepherd’s Bush

UK

Casual Waiter/ess - LondonGreat service starts with a smile and ends with a memory. At Hotel Indigo K West Shepherd's Bush, we believe in more than just serving food, we serve up experiences, conversations, and moments that make our neighbourhood shine. As a Casual Waiter/Waitress, you'll be the warm welcome, the trusted recommender, and the reason guests come back for more. If you bring energy, charm, and pride in what you do, this could be the start of your next great story. So come and join our pre-opening team, as we get ready to open our doors! What's Our Story? Hotel Indigo is inspired by the neighbourhood and at our hotel that means bold, creative, and connected to the local rhythm. Our restaurant reflects that same energy. Whether it's a working breakfast, a weekend brunch, or a buzzing dinner service, we create memorable experiences with every plate served and every guest interaction. Here's what you can look forward to as our Casual Waiter/Waitress: Salary: 12.35/hour Pension with company contributions50% discount in all our restaurants and Spa treatments across our properties (after sufficient length of service)Team member and Friends & Family rates across our properties (after sufficient length of service)IHG Employee rate across 6000 hotels globallyEmployee Assistance Programme - 24/7 online GP, mental health support, and wellbeingWorld-class development programmes and growth opportunitiesRecommend a Friend incentiveFree meals on dutySocial squads and recognition schemes to make your voice heard and celebrate success A Day in Your Neighbourhood Be the face of the restaurant: Greet guests, take orders, and serve food and drink with confidence and flair, always with a genuine smile.Create moments: Recommend menu items, accommodate special requests, and anticipate guest needs to create a personalised and seamless experience.Support the flow: Keep your section clean, stocked, and ready for service, supporting with opening/closing tasks and helping team members as needed.Stay in sync: Work closely with the kitchen and bar teams to deliver timely, accurate, and polished service. Keep it spotless: Follow hygiene and safety procedures to keep the restaurant clean and compliant at all times. What's Your Story? You're confident, friendly, and passionate about hospitality. You care about the details and love creating positive guest interactions. To thrive in this Casual Waiter/Waitress role, you'll ideally bring: Previous experience as a restaurant server, waiter/waitress, or hospitality team memberStrong communication skills and a warm, professional attitudeFlexibility to work shifts including evenings, weekends, and holidaysA basic understanding of food hygiene and service standardsRight to work in the UK and fluency in EnglishA guest-first mindset and desire to be part of a supportive, upbeat team If you're ready to bring great food and even greater service to one of West London's most creative hospitality spaces, we want to hear your story. Join us as a Casual Waiter/Waitress at Hotel Indigo K West Shepherd's Bush and help us serve something truly unforgettable every time.