Jobs, fresher vacancy - Head of Lettings • UK

Company: Colville Search Limited

UK

Head of Lettings Location: London (Hybrid) Salary: £50,000 Contract: Full-time, Permanent Overview We’re looking for a relationship-led Head of Lettings to lead and grow a high-performing lettings function across a diverse residential portfolio. This role is ideal for someone who excels at building trust, nurturing long-term partnerships and leading teams to deliver consistent, people-focused service. You’ll act as a senior point of contact for residents, clients and partners, ensuring strong communication, high occupancy and long-term retention through a relationship-first approach. Key Responsibilities Build and maintain strong, long-term relationships with residents, guardians, landlords and partners. Lead and develop a customer-focused lettings team with high communication and service standards. Drive occupancy and retention through relationship-led lettings strategy. Act as a senior escalation point, managing complex conversations with professionalism and empathy. Collaborate with internal teams to deliver a seamless end-to-end experience. Monitor lettings performance, market trends and feedback to inform decisions. About You Senior experience in residential lettings or property leadership. Proven ability to build trust and long-term stakeholder relationships. Excellent communication and people-management skills. Commercially aware with a customer-first mindset. Knowledge of the London lettings market preferred. What’s on Offer £50,000 salary Senior leadership role with real autonomy and impact Hybrid working and supportive culture