Jobs, fresher vacancy - Costa Store Manager - Area Support Role - Norwich Area • Norfolk

Company: Scoffs Group

Norfolk

Lead With Purpose - Become a Store Manager at Scoffs GroupThe UK's Largest Costa Coffee FranchiseAre you a motivated leader with a passion for people and a love for exceptional coffee? If you're ready to take the next big step in your career, we have the opportunity for you.At Scoffs Group, we're proud to be the largest Costa Coffee franchise in the UK, and we're looking for a driven, people-first Store Manager to lead from the front and inspire their team to deliver unforgettable customer experiences every day.Who We AreWe're an award-winning franchise, representing the nation's favourite coffee brand, Costa Coffee, for over 11 years running. Our teams are at the heart of everything we do - from crafting the perfect flat white to creating a positive impact in the communities we serve.Joining Scoffs means joining a network of supportive, passionate people who care about quality, team spirit, and continuous improvement.The Role: Store ManagerAs Store Manager, you'll be the driving force behind your store's success - setting the tone, coaching your team, and making sure every customer receives an unbeatable Costa experience. You'll lead from the front and take full ownership of your store's performance, people, and day-to-day operations.Your key responsibilities will include:Leading and inspiring a team of Baristas, Barista Maestros, and Assistant ManagersDelivering an exceptional customer experience while upholding brand standardsManaging store performance and driving key metrics including sales, customer satisfaction, and team engagementEnsuring operational excellence, including compliance, cleanliness, and health & safetyRecruiting, onboarding, and developing your team with clear growth plansDriving commercial success through smart decision-making and team motivationLaunching seasonal campaigns and ensuring flawless execution on the shop floorWhat You'll BringWe're looking for a dynamic and experienced leader who thrives in a fast-paced environment and understands how to balance people, performance, and operational excellence.To be successful in this role, you'll need:Previous management experience in retail, hospitality, or a similar customer-facing roleA passion for people development, coaching, and leading high-performing teamsStrong commercial acumen with a results-driven mindsetExcellent communication and organisational skillsFull flexibility with working hours and a proactive attitudeA hands-on leadership style and a love for great coffeeThe Perks of Being Part of ScoffsWe value our people and are proud to offer a range of meaningful benefits that support you in and out of work: Instant Perks with Boostworks - Access exclusive discounts and team rewards from day one We've Got Your Back - Free, confidential support through our Employee Assistance Programme (Life & Progress) Wagestream Access - Gain real-time access to your earnings, budgeting tools, and smart savings Secure Your Future - Join our Company Pension Scheme and build long-term financial security Learn While You Lead - Develop your skills with tailored leadership training and qualifications via Yuzu Training Free Lunch & Drinks Every Shift - Enjoy lunch and handcrafted drinks on the house Perks That Go Beyond You - Get discounts for yourself on & off shift! Loyalty Pays Off - Get recognised through long service awards as you grow your career with us We Celebrate You - From day one to key milestones, we make every achievement count Team Wins = Bonus Time - Hit your targets and share in store-wide performance bonusesReady to Lead a Store, Inspire a Team, and Deliver Greatness?If you're a passionate, results-driven leader with a heart for people and a head for business, we'd love to hear from you.Click the link below to apply and take the next step in your journey with Scoffs Group today.