Jobs, fresher vacancy - Customer Service Executive • West Yorkshire

Company: HAYS

West Yorkshire

Customer Service Executive Customer Service Executive1 role in Bradford and 1 role in Wakefield. £25,000 -£27,000Fully office-based 8.45am-5.15pm Your new role As a Customer Service Executive, you will play a vital role in managing inbound enquiries and ensuring clients receive timely, accurate and professional assistance. You will:Handle incoming calls, emails and online enquiries with confidence, empathy and attention to detailCapture key information and triage enquiries to the appropriate fee earnersProvide clear explanations on process steps, timescales and general service informationBook consultations and manage appointment schedulesMaintain accurate records of all interactions using the firm’s case management systemSupport with administrative tasks that enhance client experience and team efficiencyEnsure all clients feel heard, supported and guided from first contact onwardsWhat you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4768801