Jobs, fresher vacancy - L1/L2 IT Support Engineer • North Yorkshire

Company: Red King Resourcing

North Yorkshire

£140 per day, Inside IR352 Month Contract - Starting 2nd MarchYork, On-site Your New RoleWe are currently recruiting for a Level 1 / Level 2 IT Support Engineer to join a well-established organisation on a 2-month onsite contract. This role is based within a hospice environment, so professionalism, empathy, and a calm, supportive approach are essential. You will be supporting staff who rely heavily on their IT systems, so clear communication and a customer-focused mindset are key. Your Responsibilities* Providing first- and second-line desktop support services to end users* Troubleshooting hardware and software issues* Supporting Windows desktops and peripherals* Delivering hands-on user support across the site* Managing users and groups within Microsoft 365* Supporting SharePoint administration within the M365 tenant You Will Have* Previous L1 / L2 desktop support experience* Strong troubleshooting skills across Windows environments* Experience managing users and groups in Microsoft 365* Exposure to SharePoint administration* Excellent communication and customer service skills