Jobs, fresher vacancy - Day Concierge • Northern Ireland

Company: The Salvation Army

Northern Ireland

Please note that this is a fixed term contract for 6 months Working hours: 30 hours per week Interview Date: To be confirmedAt Centenary House we are passionate about people and see the unique potential of every individual. Offering accommodation for up to 80 adult males experiencing homelessness, our aim is to enable and support them in the challenges they face in their lives. The role of concierge is an essential part of keeping this effort moving. Key Responsibilities:Provide front of house services to clients, ensuring they are signed in or out and ensuring their queries are handled in a professional manner, referring them to support staff where required Manage additional front of house duties with Good Verbal and written communication skills Including, telephone calls and external visitors to the centre; accurately recording messages, conducting follow up telephone calls, update logbooks and handover reports etc where appropriate; carry out administration regarding internal and external post, sorting and issuing to clients and staff as required; maintaining a clean working environment Updating data on internal systems for clients; complete entry and exit information for residents and helping with data entry and statistical gathering for Housing Management purposes; receive and record client rent payments accurately using electronic systems The Successful candidate will have:A strong proven record of possessing both organisational and interpersonal skills. Maintaining a friendly and approachable manner, you will be able to prioritise and manage an ever-changing workload and operate Microsoft office utilities with efficiency. You will preferably come from a background where client privacy and confidentiality are maintained and be aware of the requirements of the DPA 2018 when processing client data. You will be available to work weekends and bank holidays when required. In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting. Appointment will be subject to satisfactory references, a criminal record check, Access NI and evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found here . Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration. We reserve the right to close this advert earlier if we feel that we have received sufficient applications. Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.