Работа в России, вакансия - Customer Support Specialist • Минск - id341

BP Mobile is an industry-leading company that develops and publishes mobile-first products using cutting-edge innovations. Our top apps include iScanner, Findo, Second Phone Number, and Cleaner Kit. The products constantly hit the charts and push their categories forward. Since the company' s founding, we have grown to 300+ employees spread across the globe with a user base of over 500 million people, and we continue to proliferate as a team. We welcome professionals who share our belief in technology and its ability to empower people!

Our Support Department is expanding, and we’re opening a Customer Support Specialist position. Aspiring inexperienced candidates are welcome, as your hunger - for knowledge and growth is enough to ensure a bright future in our company.

What you will do:

• Respond to customer inquiries
• Collect customer feedback
• Gather and analyze user information
• Provide regular feedback on common issues

What you should have:

• Excellent written and verbal communication skills in both English and Russian
• Ability to work on night/weekend/holiday shifts
• Patience and an eye for detail
• Solid knowledge of mobile app market
• Ability to delve into tech details when necessary
• Ability to manage multiple projects simultaneously

Will be a plus:

• Experience in relevant industries or call centers
• Communication experience in American English
• Knowledge of other languages

What we offer:

• Working on a variety of unique in-house products in a friendly team of professionals
• Independent decision-making and no meaningless paperwork
• A chance to influence the development of our products directly
• Offices located in the city center close to subway stations
• Medical insurance (including dental)
• English courses
• Corporate discounts and parking compensation
• A choice between working from home or the office
• Sports reimbursement, 5 sick days, and other benefits.

Shortlisted candidates will be proposed a test assignment.

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