Работа в Москве, вакансия - Risk/Fraud Officer • Москва - id361 (вакансия в архиве)

A successful international software company is looking for its Risk/Fraud Officer to come and joins the team.

The ideal candidate must be able to proceed with the Company’s anti-fraud protocols in a way that protects the Company and its stakeholders from harm caused by fraud and error, whilst maintaining the Company’s ability to transact freely and efficiently with its customers.

Responsibilities:

• Responsible for investigating new customer account using various fraud prevention tools. Review of daily sign ups and duplicate accounts
• KYC our customers identity and ensure 1st party payment usage
• Email checks, identify potential risks and client account screening and user-profiling to the company in accordance with internal guidelines and polices
• Work closely with management to make sure all compliance and regulations are upheld as per company and regulatory guidelines
• Dealing with customer complaints and issues escalated by the Payments/Other Departments
• Review of User Alerts and remedying the appropriate actions
• Generating reports on suspicious activity and risk management
• Ad hoc projects driven by business needs
• Review of daily transactions in line with online regulations and risks identified by the company
• Handling suspicious accounts and events in accordance with company procedure
• Review of customer documentation and KYC checks for various jurisdictions in line with policy
• Proactive risk assessment and prevention of financial loss as a result of fraudulent behavior
• Analyzing fraud trends and transaction patterns actively contributing to process improvements
• Think outside of the box and constantly provide relevant feedback on how existing processes and tools can be improved
• Live Transaction monitoring
• Working across verticals to support other departments, including Customer Support, Payments and Compliance
• Feel empowered to investigate and take decisions on accounts from end to end

Requirements:

• Good knowledge of online payment methods, their operation and best practices for optimization.
• At least 2 years experience in the same position or similar is a must
• Experience in Online gaming/ Fintech Industry is a must
• Proficient in MS Office Tools, including MS Excel
• Fluency in English and an additional language
• Good attention to detail
• Solid analytical skills
• Proactive approach
• Good organization and prioritizing abilities
• Ability to multitask and work under pressure
• Exceptional problem-solving skills.
• High level of French is a must.

Conditions:

• Official employment according to the labour code of the Russian Federation

• Official monthly paid salary (the level to be discussed with a successful candidate)

• Health insurance program

• Corporate mobile services

• Corporate laptop

• Payed week of sick-leaves after a year of work

• Growth and skill development within our company

• Office in the Moscow city center

• Friendly and warm environment.